In today’s hypercompetitive market, a business’s supply chain can be the difference between getting ahead or being behind. At Logic-ology, operational precision meets the science of supply chain. We sat down with Chief Operating Officer Terryn English to discuss what drives Logic-ology’s success, its expanding network, and how the team continues to deliver excellence across North America and beyond.
At a Glance
- Coverage: Specialists in cross-border freight and domestic Canada/U.S. Road and Rail
- Network: 3,000+ vetted carriers representing thousands of drivers
- Team: 30 logistics professionals across 3 countries, providing 24/7 customer support
- Customers: 250+ active shippers across diverse industries including beverage, home goods, clothing, electronics, and building materials
- Capabilities: FTL, LTL, reefer, flatbed, heavy haul, drayage, intermodal, cross-border, expedited, transload, cross-dock, and project freight
- Recognition: Carrier of the Year from BSG
- SmartWay Certified • EcoVadis Certified
Q&A with COO Terryn English
In one sentence, what does Logic-ology do?
Logic-ology provides reliable, data-driven transportation and logistics solutions across North America and international markets. Our mission is to simplify the complex science of supply chain and help our customers move smarter, faster, and more efficiently.
Where does Logic-ology operate and which markets do you serve?
We operate throughout Canada, the United States, and international markets, specializing in cross-border logistics. Our network enables freight to move seamlessly through an integrated approach combining domestic truckload (FTL), less-than-truckload (LTL), intermodal, and import/export services through major ports and gateways. We serve a wide range of industries including manufacturing, retail, food and beverage, construction, and industrial sectors.>
How large is your network and what resources back it up?
Our transportation network spans across Canada, the United States, and key international markets, supported by more than 3,000 trusted, asset-based carrier partners. This allows us to provide flexible, reliable solutions across road, rail, and ocean. Backed by strong carrier relationships, advanced logistics technology, and experienced operations teams, we ensure consistent capacity and service for every customer.
What key recognitions or proof points support Logic-ology’s work?
Our reputation is built on performance, partnership, and proven results. We were named Carrier of the Year by BSG in our very first year working together, and our client scorecards consistently show over 95% in service performance. These metrics reflect our commitment to reliability, responsiveness, and excellence in logistics execution.
What kinds of products do you handle well?
We handle a diverse range of freight, including food and beverage, packaging, manufactured goods, building materials, retail products, and industrial equipment. We excel at complex, time-sensitive shipments that others shy away from—these are the opportunities where our team truly shines.
How does the team deliver 24/7 customer service?
Our team provides round-the-clock support across three countries and multiple time zones. We combine dedicated operations staff with technology like Macropoint for real-time tracking and proactive communication. Every shipment is monitored continuously, allowing us to respond immediately to updates, exceptions, or customer inquiries.
How many shippers do you support?
We proudly support more than 250 active shippers across North America. Our experienced team manages complex supply chains with precision, scalability, and accountability, ensuring tailored transportation solutions for every client.
What makes Logic-ology different?
Our people. Each member of our team brings between 5 and 20 years of industry experience and a genuine passion for logistics. They embody the science of supply chain; combining analytics, expertise, and collaboration to deliver measurable results. Our culture of teamwork, communication, and customer-first service sets us apart in the marketplace.
How can a new shipper get started?
Getting started is simple. A phone call or a message through our website connects you directly with our logistics team, who will assess your needs and design data-driven supply chain solutions. We ensure a seamless onboarding process so you can focus on your business while we handle the logistics.
Logic-ology is a trusted transportation and logistics provider delivering cross-border, domestic, and international freight solutions across road, rail, and ocean. By combining advanced technology, expertise, and the science of supply chain, Logic-ology helps businesses move freight efficiently, strategically, and sustainably, anywhere, anytime.
Connect With Us:
HeadOffice: 7271 Nelson Rd, Richmond, BC V6V 1B1
Phone: +1 888-564-4210
Email: sales@logic-ology.com
