Logistics Coordinator / Account Manager

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Logistics Coordinator / Account Manager

We have an exciting opportunity for a supply chain professional to join our team as a 3PL Account Manager operating out of our Vancouver office. This position will work closely with clients and carriers to facilitate effective supply chain solutions to drive the success of our clients and the growth of our organization.

Responsibilities

In this position, the successful candidate will:

• Answer customers and carriers general inquiries by telephone and email
• Obtain rate quotes from transportation resources
• Negotiate rates with carriers and other vendors
• Enter all information into our TMS system, creating tenders and BOL’s to process transactions
• Monitor dispatch to ensure on time pickup and delivery of each order
• Work with CSR team to ensure customers are up to date with their shipments
• Communicate effectively, both verbally and written, with all vendors, customers, and internal resources
• Maintain relationships by building trust and loyalty through excellent internal and external customer service

Requirements

The successful candidate will be first and foremost a team player who’s excited to help us build upon the solid foundation we have put together as the logistics division of Stryder Motorfreight. We are a passionate, driven, collaborative team, and we’re looking for others who want to bring their entrepreneurial spirit to our business.
To perform the job successfully, an individual should demonstrate the following competencies:
Quality and Productivity
● Possess strong written and verbal communication skills
● Accurately input information into our TMW system and quickly learn and achieve proficiency in new software applications as needed
● Demonstrate excellent negotiation skills to deal effectively with individuals and groups within and outside the organization
● Utilize a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures
● Display time management skills in relation to day-to-day duties
● Demonstrate follow-up skills on any issues and requests from customers or sales team
● Provide timely and professional support to all internal/external customers and vendors
Knowledge
● Identify and resolve problems on a day-to-day basis
● Maintain knowledge in multiple modes of freight, specifically dry van, FTL and LTL, with an understanding of reefer, flatbed, rail and ocean operations
● Demonstrate attention to detail when dealing with specific freight requirements
● Possess a strong aptitude for understanding and analyzing large amounts of data from multiple sources
● 1-3 years experience in the logistics industry is preferred

Why Work With Us?

Here at Logic-ology, we’re more than just a broker network, we’re the evolution of logistics, bringing together the various elements of Supply Chain to fit both the immediate and future requirements of our clients and partners.
We work with over 3000 carrier partners across the globe to ensure we offer solutions for the diverse needs of each unique client.
As a member of the Stryder Group of Companies, we’re a fast-paced and dynamic organization dedicated to driving the global supply chain forward and are looking for individuals that will thrive in this environment.

Benefits

At Logic-ology, we support equal employment opportunities with a strong commitment to the individual and collective growth of our employees. The diversity and inclusiveness of our workplace is of utmost importance, and we ensure that every employee is valued in their role. That’s why we provide you with:
● An opportunity to grow and develop your career in a dynamic and entrepreneurial environment
● Competitive wages
● Comprehensive benefits package
● Inclusive corporate culture ft. activities, social functions, and rewards
If you have a passion for results and want to grow your career, we would love to hear from you. We thank all candidates for their interest. Only candidates selected for an interview will be contacted.
If you have a passion for results and want to grow your career, we would love to hear from you. We thank all candidates for their interest. Only candidates selected for an interview will be contacted.
Apply for this Job